We are recruiting for an experienced Office Administrator with exceptional MS Office skills including excel, coupled with excellent communication skills for a client in Heathfield, East Sussex – the role requires a coordinator with a technical mind. The role will work closely with the manager to undertake the administration of the IT Infrastructure within the business. They have a technical support company to provide technical help to users, however this role will be pivotal in providing a joined-up approach across all departments.

You do not need to be an IT Technician however, you will need a technical mind and be happy to work with computers.

Role responsibilities include:

  • Administration of Data integrity within all relevant systems
  • Provide monthly reports to Directors
  • End of Month and End of Financial Year IT Support as required
  • Assisting with the general administration of the computer network
  • Supporting the development and continuous improvement of our core software packages such as ERP and CRM systems to include user support and training, minor developments and streamlining procedures
  • Assisting with the installation and configuration of software and hardware on new and existing computers
  • Any additional IT Projects as and when they occur

The Ideal Candidate

  • Good customer awareness, ability to manage customer expectations
  • Excellent analytical and problem-solving skills
  • Effective communication skills and style, able to explain complex issues simply to users
  • Self starter, self motivated, team player
  • Able to work under pressure and against timelines
  • Keen interest in technology and innovation
  • A good understanding of service support best practices Technical Knowledge
  • In-depth knowledge of Microsoft products including Windows and Office
  • A strong team player, but capable of working independently
  • Good troubleshooting / analytical skills Keen attention to detail
  • Enthusiastic and committed to IT with a passion for new technology
  • Able to prioritise with strong time management skills
  • MS Office experience
  • Excel – Essential 
  • Pivot Tables – Advantage
  • Macros – Advantage

Salary and Benefits:

The salary for this full-time role is £23,000 to £25,000 dependent on experience plus benefits.


  • On-site parking

To enquire about this Job Vacancy please contact the business directly.